CHARLIE BURBIDGE – CREDIT CONTROL AND INSURANCE MANAGER
Charlie joined the practice in March 2007 as a full time receptionist, until having a baby girl and now works part time with us, dealing with our credit control and insurance claims. She joined our Management Team in September 2014.
Charlie has her NVQ level 2 and 3 in customer service, NVQ level 3 in retail, and she has attended various Veterinary Receptionist courses throughout her time in the practice and is currently undertaking a certificate in Veterinary Business Management.
She owns a beautiful tortie cat called Smudge.
JESS WALDRUM – HEAD RECEPTIONIST
Jess joined the practice in July 2012.
She has a keen interest in sports with numerous qualifications in that area
including a BA(Hons) Degree in Sport, Leisure + Culture. Jess is currently undertaking a certificate in Veterinary Business Management. She joined the Management Team in September 2013.
She has a Border Collie called Brew.
Diane joined our reception team in March 2014. She has an NVQ level 2 in business and administration and BTEC Certificate in health and social care. At home Diane has a Husky called Koda and a Collie called Merlin.
She enjoys trips to Newquay and walks in the country parks where Koda likes to pull her on a skateboard!
Alicia joined the practice in October 2015.
She has a black labrador called Oscar and a goldfish called George. She enjoys taking Oscar for long walks to lots of different places. Oscar especially likes going to the beach!