CHARLIE BURBIDGE – CREDIT CONTROL AND INSURANCE MANAGER

Charlie joined the practice in March 2007 as a full time receptionist, until having a baby girl and now works part time with us, dealing with our credit control and insurance claims. She joined our Management Team in September 2014.

Charlie has her NVQ level 2 and 3 in customer service, NVQ level 3 in retail, and she has attended various Veterinary Receptionist courses throughout her time in the practice and is currently undertaking a certificate in Veterinary Business Management.

She owns a beautiful tortie cat called Smudge.

 

JESS WALDRUM – HEAD RECEPTIONIST

Jess joined the practice in July 2012.

She has a keen interest in sports with numerous qualifications in that area
including a BA(Hons) Degree in Sport, Leisure + Culture. Jess is currently undertaking a certificate in Veterinary Business Management. She joined the Management Team in September 2013.

She has a Border Collie called Brew.

 

DIANE WILKINSON

Diane joined our reception team in March 2014. She has an NVQ level 2 in business and administration and BTEC Certificate in health and social care. At home Diane has a Husky called Koda and a Collie called Merlin.

She enjoys trips to Newquay and walks in the country parks where Koda likes to pull her on a skateboard!

 

ALICIA HANDLEY

Alicia joined the practice in October 2015.

She has a black labrador called Oscar and a goldfish called George. She enjoys taking Oscar for long walks to lots of different places. Oscar especially likes going to the beach!

 

LUCY UPTON