CHARLIE BURBIDGE – CREDIT CONTROL AND INSURANCE MANAGER
Charlie joined the practice in March 2007 as a full time receptionist, until having a daughter and now works part time with us, dealing with our credit control and insurance claims. She then joined our Management Team in September 2014.
Charlie has her NVQ level 2 and 3 in customer service, NVQ level 3 in retail, and she has attended various Veterinary Receptionist courses throughout her time in the practice. Most currently she has successfully completed a post graduate certificate in Veterinary Business Management.
She owns a beautiful tortie cat called Smudge, a rescue Staffordshire Bull Terrier called Milo and a Hamster called Henry.
JESS WALDRUM – HEAD RECEPTIONIST
Jess joined the practice in July 2012.
She has a keen interest in sports with numerous qualifications in that area
including a BA(Hons) Degree in Sport, Leisure + Culture. Jess is currently undertaking a certificate in Veterinary Business Management. She joined the Management Team in September 2013.
She has a Border Collie called Brew.
Diane joined our reception team in March 2014. She has an NVQ level 2 in business and administration and BTEC Certificate in health and social care. At home Diane has a Husky called Koda and a Collie called Merlin.
She enjoys trips to Newquay and walks in the country parks where Koda likes to pull her on a skateboard!
Alicia joined the practice in October 2015.
She has a black labrador called Oscar and a goldfish called George. She enjoys taking Oscar for long walks to lots of different places. Oscar especially likes going to the beach!
Debra joined the Woodward's team in May 2017 and she has an NVQ level 2 in dispensing.
Debra has 2 children and 2 pugs, called Stan and Vinnie, all whom she adores.
Meg joined our reception team in January 2018. She has a BA (Hons) Degree in Dance and Theatre arts. She has a border collie called Millie, who loves long walks and trips to the beach.